• Membership may be reached at extension 133 and is responsible for the following...
    • Membership purchases
    • Membership renewals
    • Gift Membership sales
    • Gift Membership redemptions
    • Membership information updates such as name, address, e-mail, and telephone number
    • Membership benefits
  • Guest Services may be reached at extension 171 and is responsible for the following...
    • General Admission ticket sales
    • General Admission ticket refunds
    • General Admission ticket date and/or time changes
    • Event ticket sales such as Zoolumination, Boo at the Zoo, Brew at the Zoo, etc.
    • Event ticket refunds such as Zoolumination, Boo at the Zoo, Brew at the Zoo, etc.
    • Stroller rentals
    • Electric Wheelchair / ECV rentals
    • Lost and Found
  • Events may be reached at extension 173 and is responsible for the following...
    • Birthday parties
    • Summer Splash
    • Summer Music Series
    • Information about events such as Zoolumination, Boo at the Zoo, Brew at the Zoo, etc.
  • Group Sales may be reached at extension 179 and is responsible for the following...
    • Bulk ticket sales
    • Weddings
    • Corporate Events
    • Venue Rentals
    • Groups that are not school field trips
  • Gift Shop may be reached at extension 151 and is responsible for the following...
    • Retail
    • Plush
    • Zoo-themed merchandise
  • Education is responsible for the following may be reached at extension 143 unless otherwise listed below...
    • School Field Trips may be reached at extension 165
    • Homeschool Days may be reached at extension 165
    • Summer Camp may be reached at extension 141
    • Teddy Bear Clinic may be reached at extension 141
    • School Programs / Outreach Programs may be reached at extension 165
    • Scout Programs may be reached at extension 141
    • Overnights may be reached at extension 146
    • Volunteers may be reached at extension 196
    • Interpretation may be reached at extension 167
    • Internships may be reached at extension 196
    • Zoo Teens may be reached at extension 196
    • Celebrate Reading may be reached at extension 141
    • Scout Workshops may be reached at extension 146
    • Backstage Pass / Behind the Scenes Tours may be reached at extension 167
  • Safety may be reached at extension at 209 and is responsible for the following...
    • Banned Items
    • Parking
    • Stolen Items
    • Injuries
  • The receptionist may be reached at extension 100 and is responsible to assist with other issues not listed above.
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