• How long does it take to visit Nashville Zoo?
    • We recommend setting aside between 2 to 3 hours for your visit.
  • When’s the best time to visit the Zoo?
    • Animals are most active first thing in the morning, especially during the summer. However, the Zoo is the least crowded late in the afternoon.
  • What are zoo’s hours? What days are you open?
    • During the summer, the zoo is open from 9:00 AM to 6:00 PM. During the winter, the zoo is open from 9:00 AM to 4:00 PM. We typically change from summer to winter hours in mid-October and change from winter to summer hours in mid-March. The zoo is open year-round, closing only on Thanksgiving Day, Christmas Day and New Years Day. Certain events, such as Zoolumination, may still occur even when the zoo is closed to general admission. In the event of inclement weather, the Zoo may close and a notice will be posted on the website and on our social media pages. Further details can be found on our Hours & Directions page at www.nashvillezoo.org.
  • Can I leave the Zoo and come back on the same day?
    • Visitors are welcome to exit and come back on the same day, but you must stop by the information hut and get your hand stamped. This is the only way to re-gain entry.
  • Can you bring outside food in?
    • Guests are welcome to bring their own food to Nashville Zoo, but please refrain from glass, disposable straws and lids and balloons as they can be harmful to our animals. You are welcome to leave your food in your vehicle and retrieve it before eating, but please stop by the information hut to get your hand stamped as it is the only way to regain entry.
  • Can I bring my pet with me on my visit?
    • Pets present a health and safety issue to our animal collection and are not permitted on Zoo grounds, including the parking lot. Service animals are permitted. Visit www.nashvillezoo.org to read our service animal policy.
  • Who do I contact to get charitable donations for my organization?
  • Can I interview someone at the Zoo for a school project?
    • If you would like to request an interview with a Nashville Zoo staff member, please visit www.nashvillezoo.org. Interview responses will be sent via e-mail only.
  • Are there wheelchairs for rent?
    • Zoo visitors in need of a wheelchair are welcome to rent a manual wheelchair or one of our electric scooters at the Zoo entrance. Wheelchairs are available for renton a first-come, first-serve basis. Due to the popularity of these rentals, we are unable to guarantee availability and this equipment cannot be reserved in advance. Personal wheelchairs are always welcome at Nashville Zoo.
  • Are there lockers for rent?
    • No. There are no lockers available for rent.
  • Is there an ATM?
    • There is an ATM located inside of the gift shop.
  • Where is the Zoo's lost and found?
    • The Zoo's lost and found is located at the ticket booth in Entry Village.
  • Do I have to purchase tickets in advance?
    • However, ticket prices vary by day. Ask us for pricing for a specific date or visit our website at www.nashvillezoo.org for more details.
  • Does the Zoo have seasonal or yearly passes?
    • Yes, Nashville Zoo offers 5 different annual membership packages. Visit www.nashvillezoo.org to learn more about Zoo membership and read our membership FAQ.
  • What forms of payment are accepted?
    • Nashville Zoo accepts Visa, MasterCard, Discover and American Express, and cash. Personal checks are not accepted.
  • Do you offer discounts?
    • Nashville Zoo offers a $10 admission discount off our daily general admission prices for military personnel and everyone in their party when they present their military ID for general admission. After-hour events are not included in the discount.
    • The Zoo also participates in a few general discount programs throughout the year - those will generally be announced via social media or on our Upcoming Events calendar.
    • Read our website section about discounted admission at www.nashvillezoo.org. 
    • Discounts that do not have a discount/promo code cannot be processed online.
  • Can I arrive late or early for my reserved entry time slot?
    • In general, we are able to accommodate arrivals between 15 minutes before your reservation time and up to 1 hour after your reservation time.
  • Can I change my reservation date?
  • It's raining! Are you open? Can I come later?
    • The Zoo is open rain or shine! Depending on the severity of the weather, some animals may need to come inside for their safety and some attractions/rides may need to temporarily close for your safety. In very rare cases, severe weather may force us to close the Zoo. If so, a message will be made available on our website at www.nashvillezoo.org.
    • If you would like to change your reservation, please visit rebooking.nashvillezoo.org.
  • How do I avoid paying to park if I didn't bring a vehicle?
    • Parking is automatically charged when you purchase tickets. If you didn't arrive in a vehicle, you can request a refund at the Ticket Booth upon arrival to the Zoo.
  • If we have a reciprocal zoo membership or a membership from another zoo, how do we reserve discounted tickets?
    • The reciprocal zoo membership discount cannot be processed online because it requires verification. Purchase your tickets at the Ticket Booth by presenting your unexpired membership card for the reciprocal zoo to receive the discount. Check the list of reciprocal zoos at www.nashvillezoo.org.
  • How do I find my Member Number?
    • Visit our website for help finding your member number.
  • What is your address?
    • Our address is 3777 Nolensville Pike, Nashville, TN 37211. We are located near the corner of Nolensville Pike and Harding Place.
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